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Microsoft Accreditations: Advanced Infrastructure Solutions(amongst others) Our Microsoft accreditations: Microsoft Certified Learning Solution Provider(amongst others)


MCDST on Microsoft Windows Certification Requirements

The Microsoft Certified Desktop Support Technician (MCDST) credential proves that you have the skills to successfully support end-users and to successfully troubleshoot desktop environments that are running the Microsoft Windows operating system.

MCDST candidates are required to pass two core exams. Elective exams are not required. The following table lists Official Microsoft Learning Products courses and Microsoft Press books that are designed to help you prepare for these exams. See individual exam preparation guides for exam availability.

The MCDST credential will not retire with the release of Windows Vista certifications; it will continue to be supported by Microsoft and valued by employers and decision makers who use Microsoft Windows XP.

Learn about the upgrade path from MCDST to Windows Vista

 

How to Earn your MCDST on Microsoft Windows Certification

The following table provides a complete list of exams and related training resources. For exam dates and specific areas of focus, see individual Exam Preparation Guides as the exams become available.

 

Core Exams (Two Exams Required) Classroom Training Microsoft E-Learning Microsoft Press Books

Exam 70-271: Supporting Users and Troubleshooting a Microsoft Windows XP Operating System

Course 2261: Supporting Users Running the Microsoft Windows XP Operating System (three days)

Course 2261: Supporting Users Running the Microsoft Windows XP Operating System (12 hours)*

Note Purchase by February 15, 2007, and save 20%. Use promo code DST20 at checkout.

MCDST Self-Paced Training Kit: Supporting Users and Troubleshooting a Microsoft Windows XP Operating System (Exam 70-271)

Exam 70-272: Supporting Users and Troubleshooting Desktop Applications on a Microsoft Windows XP Operating System

Course 2262: Supporting Users Running Applications on a Microsoft Windows XP Operating System (two days)

Course 2262: Supporting Users Running Applications on a Microsoft Windows XP Desktop Operating System (12 hours)*

Note Purchase by February 15, 2007, and save 20%. Use promo code DST20 at checkout.

MCDST Self-Paced Training Kit: Supporting Users and Troubleshooting Desktop Applications on a Microsoft Windows XP Operating System (Exam 70-272)

There are no core exams related to Clinic 2263 currently available.

There are no Official Microsoft Learning Products currently available.

Clinic 2263: Exam Preparation for the MCDST Certification (six hours)*

There are no Microsoft Press Books currently available.

 

Complimentary Certifications

If you are interested in soft skills certification or hardware certification for the help desk, refer to these complementary certifications:

 




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